Burnout & Secondary Trauma

In this training, you will define and understand Burnout and Secondary Traumatic Stress. Through this training, you will learn ways to self-identify burnout and secondary traumatic stress symptoms and preventive strategies to lessen personal and professional stressors.

 

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QPR – Question, Persuade, Refer

To save lives and reduce suicidal behaviors by providing innovative, practical, proven suicide prevention training. We believe that quality education empowers all people, regardless of their background, to make a positive difference in the life of someone they know. QPR stands for Question, Persuade, and Refer — the 3 simple steps anyone can learn.

Housing Assessment Tool (HAT)

The Housing Assessment Tool (HAT) training will cover why the CoC decided to move away from the VI-SPDATv2, why it is an effective tool, best practices for usage, and provide an opportunity for attendees to conduct mock assessments with support from the trainer.

Chronicity Training

This training is for shelter workers, outreach workers, and housing case managers and covers how to document homelessness to prove chronicity. We cover third party letters, self-affidavits, verification of disability, and the Chronic List Cohort.

CAS/Warehouse Best Practices

The training will cover CAS workflow from match creation to housed, this includes case managers responsibilities when interacting with housing matches. Additionally, best practices when using the Warehouse will be covered including linking the importance of Warehouse and ETO as they relate to housing matches in CAS.

Coordinated Entry 101

This is an overview of Coordinated Entry from start to finish. We will cover how coordinated entry works, the systems we use to make it work and the best practices/philosophies that drive our Coordinated Entry process. This is not a deep dive in to one particular aspect of Coordinated Entry, rather a comprehensive overview.

Burnout & Secondary Trauma

In this training, you will define and understand Burnout and Secondary Traumatic Stress. Through this training, you will learn ways to self-identify burnout and secondary traumatic stress symptoms and preventive strategies to lessen personal and professional stressors.

De-Escalation Training

If you often encounter clients who have experienced trauma and need practical tools to de-escalate the client verbally, then this training is for you. This de-escalation training will provide short-term interventions to help you manage stressful situations more healthily for your client and your organization.

Trauma Informed Care (TIC): Interpersonal Violence (IPV)

Trauma-Informed Care (TIC) is an approach in the human service field that assumes an individual is more likely to have a history of trauma. Trauma-Informed Care recognizes the presence of trauma symptoms and acknowledges trauma’s role in an individual’s life- including service staff.

 

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Diversion 2.0

Diversion is a client-driven approach; its goal is to help the person or household find safe alternative housing immediately rather than entering a shelter or experiencing unsheltered homelessness.

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