A Homeless Management Information System (HMIS) is a local information technology system used to collect client-level data and data on the provision of housing and services to homeless individuals and families and persons at risk of homelessness. Each Continuum of Care is responsible for selecting an HMIS software solution that complies with HUD’s data collection, management, and reporting standards. TX-601 Fort Worth/Arlington/Tarrant Area has selected Social Solutions as the current provider of HMIS services.

General questions about any of the items below can always be submitted to our general Help Desk at the link below.
– APR/CAPER/Reports
– User Accounts
(create, delete, unlock, password errors, etc.)


Need to submit or check on the status of your HMIS Help Ticket? Click the help desk button below!

HUD Guidance on HMIS


Need to request data not found on our website?

Step 1: Download and sign the De-Identified Data Use Agreement or Identified Data Use Agreement.
Step 2: Click on DATA REQUEST below and complete the online form and upload your Data Use Agreement from step 1 at the bottom of the form. Submit when complete.


HMIS New User Training

This training is for anyone who is entering data into our system. New users must complete training before they can begin using ETO and all users must complete a yearly refresher training. We have now transitioned to online training. Please submit a Help Ticket below to schedule a training.

HMIS Workshop

HMIS workshops are offered to help agencies and users correct data errors, which ensures accurate reporting for your program and for the Continuum. These workshops are available at the Homeless Coalition office or on-site at partner agencies.

Workshop Description:
The HMIS Workshop is for everyone who enters, views, utilizes reports/data within the HMIS system (ETO) and in HMIS Warehouse (Green River). It is designed for your agency – specific HMIS needs! The goal is to focus on how to make HMIS data entry flow for your agency. We will dive into all things HMIS (ETO and Warehouse). Take the lead and allow us to assist in any way that we can! Please bring your laptops, phone, device, anything that you use for data entry so that we can assist on all levels. Meet the HMIS Staff and assist us in improving data quality across the CoC.